VdE | Gestor Universal | ABSA

 



With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary
  • Sales Target: Proactively contact with customers to deliver against the required sales targets
  • Collaboration: Seek to improve ways of working by challenging status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required.
  • Compliance and risk management: Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards
  • Customer Experience: To provide service excellence and achieve customer satisfaction.

Job Description
  • Achieve individual agreed monthly targets
  • Ensure that team achieve agreed monthly target
  • Ensure that customer affluent service is delivered.
  • Manage customer complaints.
  • Properly address all customers’ requests.
  • Ensure active participation of the team on events and customer service activities.
  • Understand and apply all internal procedures and compliance policies related to activities.
  • Be updated regularly on policies and procedures
  • Comply to all required trainings as per performance development plan.
  • Maintain updated regarding all tasks and activities.

Education

Further Education and Training Certificate (FETC): Business, Commerce and Management Studies (Required)

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