VdE | Assistant Driver Manager | Alistair Group
The Assistant Driver (Fleet) Manager is responsible for assisting the Fleet Manager in managing the day-to-day operational requirements for the Alistair Mozambique Fleet in combination with the use of both internal and external systems as well as available support teams in order to ensure that the Fleet objectives and monthly/yearly targets are met, being responsible for directing, coordinating, planning and overseeing tasks and operations pertaining to transport activities.
The Driver (Fleet) Coordinator reports to the Fleet Manager.
Must be located in Beira or willing to relocate to Beira at own expense.
Duties & Responsibilities
- Ensure driver success through relationship building, effective communication, positive recognition and timely addressing of issues (personal and performance related).
- Assist/coach drivers on time management issues by preparing a rest time flexible plan to assist in avoiding fatigue for drivers on and off the road.
- Hold drivers accountable for quality performance; address non-performance or substandard issues timely as well participating in disciplinary processes.
- Recognize positive performance
- Manage drivers in fulfilling their contractual agreements ( i.e employment contract, 100L balance agreement, drivers conditions) and compliance with company policies and procedures.
- Listen and communicate effectively with other non-driving staff; function as a liaison between the driver and other departments to facilitate problem resolution.
- Responsible for Driver Retention by retaining quality driving professionals.
- Monitor effectively benched drivers and those under probation by allocating tasks, training weekly and tracking daily completion of duties with supervisors responsible.
- Proper accounting for drivers by updating driver dashboard each morning and sending reports to workshop, hr and operations department on drivers returning from trips and advising their status i.e. bench, disciplinary, leave etc.
- Reviewing all drivers’ information during screening phase of recruitment and interview candidates thereafter to ensure quality drivers are joining the company.
- Monitoring Driver Trip KPI Reports, ensuring all failed Driver KPIs are fully investigated, establishing the route cause of failure, co-ordinating required rectification with: HR (Discipline), Training (Gaps identified), Wksp (Wksp SOPs), Load Master (Safe loading), Admin (Vehicle and driver documentation)and Fleet Manager (Journey management / documentation).
- Conducting driver morning parades, promoting best practice and briefing on areas for improvement during these morning parades.
- Carry out road patrols and suggest establishment of a proper policing strategy to ensure drivers are complying with company values, maintaining a professional image and professional customer interface.
- In conjunction with the load master help to ensure drivers are correctly equipped by carrying out kit checks and holding drivers accountable for any damage and losses.
- In conjunction with Fleet Managers, ensuring drivers are dispatched with the correct documentation and they are satisfied that they have been fully briefed prior to departure.
Job Profile
Hard Skills
- University Degree with Transport or Business Orientation.
- Minimum 5 years’ experience within the transport industry and/or similar position.
- Familiar with computer hardware and software (transport/fleet management systems).
- English & Portuguese Language – required.
- Time availability: must be able to work until the job is done.
Soft Skills: Behaviors/Personal Competencies
- Good communication and Co-operation skills.
- Outgoing character, able to go out of his/her way to get the job done.
- Must be a flexible individual.
- Strong customer orientation and good relationship skills with Clients, colleagues and management.
- Detail’s orientation (accuracy and quality orientation when working).
- High levels of responsibility and accountability.
- Hard worker, with high levels of dedication.
- Energetic hands-on individual.
- Results orientation and good time management.
- Planning and Organizational Skills.
- Quick thinker.
- Pro-active attitude with initiative, dynamism and assertiveness approach.
- Good judgment and ability to lead by example by demonstrating ethical and moral behavior whilst ensuring compliance with the Health, Safety, Environmental & Security and Anti-Bribery and Anti-Corruption policies.
