VdE | Associado de Gestão da Informação | NHCR)


The UN Refugee Agency (UNHCR) is hiring a Associate Reporting Officer (Operations).

Operational Context:
UNHCR, the UN Refugee Agency, is a global organization dedicated to saving lives, protecting rights, and building a better future for asylum seekers, refugees, internally displaced, returnees and stateless people. The operation in Mozambique has its main office in Maputo, field office in Nampula, and sub-office in Pemba. The incumbent will be based in Maputo. The working language in the UNHCR offices in Mozambique is English.
The Associate Reporting Officer contributes to production, editing and quality control of reports on operational matters/issues for his/her Area of Responsibility (AOR). By systematization and sharing of accurate and timely information, the incumbent promotes the vision, mission, and strategic goals of UNHCR.
S/he establishes close contacts with all UNHCR sections in the AOR to gather and analyses information on operational matters and issues. S/he maintains effective professional relationships with a wide variety of donors, operational and implementing partners, UN agencies, and other stakeholders to gather, analyses and disseminate information about activities of UNHCR and its partners.

Please also note that engagement under a UNHCR affiliate scheme is subject to proof of vaccination against COVID-19.


  • Keep abreast of all developments in the country operation/ bureau/ division or other entity to prepare appropriate briefings and reportsa;
  • Draft regular daily, weekly, and monthly up-date for internal and external audience (including donors and media);
  • Consolidate and analyse data on programme implementation, achievements, and indicators in all sectors under AoR in order to facilitate the preparation of periodic reports and activity-specific reports as may be required and ensure timeliness of such reports;
  • Participate in annual reporting and planning process;
  • Work closely with Information Management to ensure accurate and attractive data presentation, including maps;
  • Support the monitoring of UNHCR’s partnerships and consolidate information about Partners’ activities;
  • Assist in the preparation of briefing kits and presentations for missions and visitors;
  • Assist in the preparation of reports for donors, in compliance with specific donor requirements. Make efforts to enhance donor satisfaction by ensuring quality reporting on programmatic results to donor. Assist in providing visibility for donors’ contributions to UNHCR;
  • Research/analyse, interpret and, monitor and review information and data from regular and wide variety of sources for internal and external reporting;
  • Prepare and distribute minutes of meetings;
  • Provide technical support, training, and clarification on UNHCR’s reporting policies and deadlines;
  • May prepare press releases; conceptualize, draft, and edit stories for external communications products and support all aspects of its production, including fact checking, proofreading and quality control;
  • Support UNHCR inter-agency coordination initiatives and leadership through provision of reporting and secretariat functions where relevant;
  • Perform other related duties as required.

Minimum Qualifications

Education & Professional Work Experience

Years of Experience/ Degree Level:

  • 3 years relevant experience with Undergraduate degree; or 2 years relevant experience with Graduate degree; or 1-year relevant experience with Doctorate degree.

Education: Certificates and/or Licenses

  • Journalism;
  • Public Administration;
  • Communication;
  • International relations;
  • Political Science;
  • Law.

Relevant Job Experience:


  • Experience in conducting, participating in and reporting on meetings, and drafting reports. Experience in programme/project development, planning, implementation, and/or monitoring.


  • Experience in a field mission and at Headquarters / in the UN Common System and country context. Experience undertaking operational and analytical work in the field of international affairs, international security, humanitarian affairs, development, or journalism. Donor relations or liaison with media.

Functional Skills:

  • CO-Strategic Communication;
  • IT-Computer Literacy;
  • PG-UNHCR’s Programmes;
  • UN-UNHCR Operations, mandate, principles and policies;
  • DM-Data collection methodologies;
  • MS-Networking.

Language Requirements:

  • Knowledge of English and/or UN working language of the duty station if not English.

Competency requirements:

Core Competencies:

  • Accountability;
  • Communication;
  • Organizational Awareness;
  • Teamwork & Collaboration;
  • Commitment to Continuous Learning;
  • Client & Result Orientation.

Managerial Competencies:

  • Judgement and Decision Making

Cross-Functional Competencies:

  • Analytical Thinking;
  • Planning and Organizing;
  • Political Awareness.


External candidates: External candidates must meet the essential minimum requirements of the position and candidates not citizens of the country must comply with all eligibility requirements for employment in line with the prevailing legislative prerequisites in the country.


A competitive compensation and benefits package is offered. For information on UN salaries, allowances and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

Submission of Applications:

  • Applicants are invited to apply online and complete the mandatory motivation letter. For help with logging in to the MSRP External Portal, or with online applications, please contact the HR Unit well before the deadline to allow sufficient time for any technical problem to be resolved. External vacancies are posted on the external UNHCR website – https://www.unhcr.org/careers.html – Careers – Career opportunities – Other Opportunities – Vacancies – sort by Location or search by Job Opening number.
  • Not signed, incomplete and late applications will not be accepted. Only shortlisted candidates will be contacted. Shortlisted candidates will be required to sit for a written test and/or oral interview. UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing or any other fees).
  • The evaluation of applicants will be conducted based on the information submitted during the application. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
  • UNHCR strongly encourages qualified female applicants to apply. UNHCR seeks to ensure that male and female employees are given equal career opportunities. UNHCR is committed to achieving workforce diversity in terms gender, disability, marital or civil partnership status, race, colour or ethnic and national origins, religion or belief, or sexual orientation. All applications will be treated with the strictest confidentiality.
  • UNHCR has a zero-tolerance policy against Sexual Exploitation and Abuse (SEA). SEA is unacceptable behaviour and prohibited conduct for UNHCR personnel. It constitutes acts of serious misconduct and is therefore grounds for disciplinary measures, including dismissal. Any concerns or suspicions about a possible case of SEA should be reported immediately to the Inspector General’s Office (IGO) at inspector@unhcr.org or through the online complain form at https://www.unhcr.org/php/complaints.php or by confidential fax: +41 22 739 73 80.
  • For any technical problems encountered during the online application, please send an email to the below email address titled “Online VA Query-your name and surname”. Human Resources Maputo mozma@unhcr.org.



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