VdE | Gerente de Operações | Aldelia

 

The Operations Manager would be responsible to lead, monitor and implement the operational activities for Aldelia in the location specified. The person shall be a self-starter with the ability to work autonomously. The person shall manage the seamless mobilization of contractors to work for Aldelia clients. The person shall oversee the running of the office and overall logistics support to the business.



Key Responsibilities

  1. Responsible to provide extensive support to employees, partners and clients on outsourcing queries.
  2. Liaise with specific clients to obtain purchase orders/ Contract for Aldelia services rendered and responsible to confirm the accuracy of such purchase orders to the finance/payroll/HR departments.
  3. Manage the HR operations for all contractors and provide end to end support to them as applicable.
  4. Responsible to process the payroll and support finance team with details to the client invoicing process.
  5. Responsible to validate all the invoices with our providers, related with contractors service.
  6. Responsible to control all the expenses, related with contractors.
  7. Serve as a key link between the recruitment team and finance team to ensure contractors commercial and HR information are process effectively.
  8. Sourcing, selecting, controlling and managing third party vendors activities whom directly impart our business.
  9. Manage the planning, administering, implementation and controlling of weekly budgets for office operations purposes
  10. Ensure the office is running at full operational capacity.
  11. Improving operational management systems, processes and best practices whilst implementing the right practices in Aldelia in the specific location to improve performance.
  12. Support in the completion and responding to client request for vendor registrations, RFP’s, Bids and Tenders.
  13. Ensuring all projects are met.
  14. Engaging the respective contributing resources, managing priorities and allocation periods.
  15. Delivery coordination.
  16. Stakeholder management


Person Specification

Preferred Experience and Education

  • A minimum of 7 years’ experience in Operations, HR Operations, office management, planning, general administration, general service is required for this role.
  • Knowledge of organizational effectiveness and operations management.
  • Experience budgeting and forecasting
  • Experience as project manager will be highly desirable.
  • Familiarity with business and financial principles is essential.
  • Bachelor degree qualified ideally in Social Sciences, Business and Logistics.


Skills

  • Fluency in English and French and /or Portuguese is a must.
  • Demonstrate high level of autonomy, fast thinking and decision making skills.
  • Ability to think outside the box is a great advantage.
  • Demonstrate high level of interpersonal, analytical and writing skills to effectively communicate.
  • Ability to think from a business perspective and make basic decisions on behalf of the company.
  • Demonstrate high level of proficiency in Microsoft Office Suite and Primavera.
  • Can identify, allocate and monitor resources effectively and efficiently.
  • Can consistently meet competing demands through effective prioritising in a results orientated and client-focused environment

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