VdE | Estagiário | Vodacom Moçambique
Descrição Da Vaga
Description
Note
Key accountabilities and decision ownership
• Ensure achievement of service level target (SLT) in case of full site loss.
• Evaluate and determine if changes made to the networks impact the service level target, and where necessary c
reate action plans to mitigate the risk of not meeting the SLT
• Ensure all documentation related to the site recovery is updated and centrally located, ensuring availability for the event of a site failover;
• Guarantee periodic site end-to-end failover tests performed and respective reports completed and shared with relevant stakeholders, including action plan where applicable.
• Chair bi-weekly workshops to ensure all WBS’s and TR’s are complied.
Core competencies, knowledge and experience
• Knowledge of Resilience Risk Management for Telecommunication and Banking industry ;
• Good understanding of the telecommunication technologies, functionalities and interdependencies for service delivery;
• Capacity to influence top management decision making;
• Work under pressure and in catastrophes.
Must have technical / professional qualifications
• Degree in Business Management/Information Technology/telecommunication technologies/ equivalent;
• MS Office (Word; Excel; PowerPoint; SharePoint Access; Visio);
Key performance indicators
• Technology areas being capable of responding to incidents affecting their systems (isolated and aggregated) within the pre-defined timelines with the lowest impact to the customer;
Description
Note
- This position is for a fixed term of 1 year (non renewable),
- In line with our change the face of Technology initiative, only female applicants will be considered.
- Two positions are available for this role.
Key accountabilities and decision ownership
• Ensure achievement of service level target (SLT) in case of full site loss.
• Evaluate and determine if changes made to the networks impact the service level target, and where necessary c
reate action plans to mitigate the risk of not meeting the SLT
• Ensure all documentation related to the site recovery is updated and centrally located, ensuring availability for the event of a site failover;
• Guarantee periodic site end-to-end failover tests performed and respective reports completed and shared with relevant stakeholders, including action plan where applicable.
• Chair bi-weekly workshops to ensure all WBS’s and TR’s are complied.
Core competencies, knowledge and experience
• Knowledge of Resilience Risk Management for Telecommunication and Banking industry ;
• Good understanding of the telecommunication technologies, functionalities and interdependencies for service delivery;
• Capacity to influence top management decision making;
• Work under pressure and in catastrophes.
Must have technical / professional qualifications
• Degree in Business Management/Information Technology/telecommunication technologies/ equivalent;
• MS Office (Word; Excel; PowerPoint; SharePoint Access; Visio);
Key performance indicators
• Technology areas being capable of responding to incidents affecting their systems (isolated and aggregated) within the pre-defined timelines with the lowest impact to the customer;
Local: Maputo
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