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VdE - Estagiário: Customer Life Management Cycle - Vodacom Moçambique

Description

Has a good understanding of concepts and procedures within own discipline and ensures a high quality of services/tasks are delivered.Works within standardised practices and allocates work in the capacity of a team leader. Typically reports to the Manager.



Job Responsibility

  • Provides a high quality of service and ensures work is completed accurately;
  • Proactively takes actions to make improvements based on practical experience;
  • Provides informal guidance and support to new team members when required;
  • Has a thorough knowledge of relevant procedures and processes in the department;
  • Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
  • Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience;
  • May act as the systems/tools expert.

Skills

  • Modern Marketing Leadership
  • Data Analytics and Insights
  • CVM Campaign Development and Management
  • Always on Marketing

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