VdE - Estagiário: Customer Life Management Cycle - Vodacom Moçambique

Description

Has a good understanding of concepts and procedures within own discipline and ensures a high quality of services/tasks are delivered.Works within standardised practices and allocates work in the capacity of a team leader. Typically reports to the Manager.

Job Responsibility

• Provides a high quality of service and ensures work is completed accurately;
• Proactively takes actions to make improvements based on practical experience;
• Provides informal guidance and support to new team members when required;
• Has a thorough knowledge of relevant procedures and processes in the department;
• Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
• Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience;
• May act as the systems/tools expert.
  

Skills

• Modern Marketing Leadership
• Data Analytics and Insights
• CVM Campaign Development and Management
• Always on Marketing

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