VdE - Estagiário: Customer Life Management Cycle - Vodacom Moçambique
Description
Has a good understanding of concepts and procedures within own discipline and ensures a high quality of services/tasks are delivered.Works within standardised practices and allocates work in the capacity of a team leader. Typically reports to the Manager.
Job Responsibility
- Provides a high quality of service and ensures work is completed accurately;
- Proactively takes actions to make improvements based on practical experience;
- Provides informal guidance and support to new team members when required;
- Has a thorough knowledge of relevant procedures and processes in the department;
- Uses communication skills to exchange ideas and information in a concise and logical way with sensitivity to the needs and expectations of the audience;
- Uses judgement based on analysis of information and resolves problems by identifying and selecting solutions through the application of acquired technical experience;
- May act as the systems/tools expert.
Skills
- Modern Marketing Leadership
- Data Analytics and Insights
- CVM Campaign Development and Management
- Always on Marketing
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