VdE | Assistente de Servico ao Cliente | ABSA

 

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

Job Summary

To deliver administrative services through the execution of predefined objectives as per agreed standard operating procedures (SOPs).

Job Description

  • Handling all incoming customer queries and questions;
  • Providing the appropriate service and information or referring clients to another department;
  • Resolving customer complaints as needed;
  • Maintaining an accurate Customer Relationship Management database ;
  • Adhering to a company’s policies and procedures at all times when assisting customers

Education

National Senior Certificate/ Matric (Grade 12): Office Administration (Required

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